Friday, January 6, 2012

Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

Product Details

  • Product Dimensions: 73 x 58 x 32.5 inches
  • Shipping Weight: 580 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
  • ASIN: B001RE1XVS
  • Item model number: ZT2452A
By : Swisher
Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

Product Description

Get a professional, quality cut thats backed by 60 years of design experience with Swishers ZT2452A Zero Turn Riding Mower. This Mower offers the ability to easily turn a full 360 degrees, as well as a low profile and low center of gravity for exceptional maneuverability and stability-even on rough or uneven terrain. Chock full of features that make for efficient cutting and a smooth ride, this well-made machine provides a manicured, professional-looking lawn in less time at an affordable price. All the features you need including a 24 HP Briggs ; Stratton Extended Life Series V-Twin Motor, electric start, 52" cutting deck with 3 blades, hydrostatic transmission, 1.5" to 4.5" cutting height range, electric PTO clutch, manual spring assisted deck lift, poly discharge chute, 4 gallon fuel capacity, 18 x 9.5-8 rear tires and 4.10 x 3.5-5 5/8" front tires, textured anti-slip grit mats, storage compartment, 15" mid-back seat with 6" slide adjustment- armrests, hour meter and a standard rear hitch. The ZT2452A offers exceptional power and long lasting strength for the toughest mowing jobs.

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Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

 

Product Features

  • 24 HP Briggs ; Stratton electric start engine
  • 52-Inch three blade stamped steel cutting deck
  • Maximum 6 MPH
  • 4 Gallon Fuel Capacity
  • Non-CARB compliant/not for sale in California
Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

Costumer Reviews

After doing a significant amount of research for an American-made cutter, I settled on this Swisher.

The problem started right out of the box: the arm which supports the mowing deck would not stay locked in, dropping the mowing deck to the ground. I called Swisher to find out they only work M-F. I work longer hours than they are open, so I have to take a day off to call. When I did, I called at 1050am to find out their "engineering people" go to lunch around 11am on Fridays and "may not come back". I send them pictures of what I perceive to be the problem: no response.

Finally, we put it on a trailer and drive it back to where we bought it. They suggested taking it to a Swisher-approved Servicing Dealer first. It's either that or wait weeks to get a new mower in. Ok...drive it to their Service folks. They take a week just to look at it and are now giving it back after keeping it another week because "Swisher will not talk to us: they won't replace the part we see as being defective, and they won't give us any other solution." Their solution: "Buy something else" Good idea: back to the store it goes.

Problem: you can't return to Swisher unless they accept it (shipping isn't cheap with a 400lb mower). Swisher won't accept it, it's past 30 days (more than half of which was used trying to service the thing), and now I'm stuck with a mower which doesn't work.

Thank you Swisher for sticking me with a multi-thousand dollar mower which won't mow. CAVEAT EMPTOR: If you buy one, I sincerely hope it works properly right out of the box. Be forewarned not about the product, but the company which stands behind it.

UPDATE

I finally got in touch with management at Swisher. Long story short: it was not Swisher, but the Service Center which was the source of the delay. Furthermore, it was found (after daily/hourly calls to ensure either/both parties were fully engaged in fixing my mower) that a bolt had fallen out and the SC wasn't very interested in handling the situation. The "Lead Engineer" at Swisher took ownership of the situation and over-nighted the part and called to ensure the SC received it. He stayed on top of the SC and now I have a fully-operational mower. In my estimation, Swisher dealt honestly and fairly once they fully understood what was going on. Still one star off for the extended lunch and lack of initial response.

Now I'm off to write a less-than-glowing review about the SC on Google...

 

Swisher ZT2452A 52-Inch 24 HP Zero Turn Riding Mower

 

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